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MarginDock support

How can we help?

Get help with your account, inventory, calculator, privacy request, or anything that is not working as expected.

Email MarginDock

Send us a clear description of what happened and we will respond as soon as reasonably possible.

support@margindock.app

For faster help

  • Include the email on your MarginDock account.
  • Describe what you expected and what happened.
  • Include your browser, device, and a screenshot when useful.

Protect your account

  • Never email your password or security-check code.
  • Export JSON before a major import or account deletion.
  • Report suspected unauthorized access immediately.

Account and privacy requests

You can update your profile, export data, clear inventory, or permanently delete your account from Settings. If you cannot access your account, email us from the address associated with it so we can help verify your request.

Before sending a calculator question

MarginDock uses the costs and percentages entered in the calculator. Check marketplace fees, promoted rates, shipping, packaging, taxes, and quantity first. Estimates can differ from a marketplace's final settlement.

Billing during beta

Billing is currently off during beta, and no payment method is required. Pro pricing and billing terms will be shown before paid subscriptions begin.

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